I can't rate it as I had trouble with the printhead of my HP printer after I installed the ink, which I read after I had ordered that HP asks you to update your firmware and once you do that, it pretty much won't allow you to use compatible inks or inks that have been refilled, which I had been doing successfully prior to updating the firmware. I will say that 123ink were amazing though. Their customer service was phenomenal. I ordered and they were fedexed within 2 days. I had successfully installed the black ink and one other colour but two would not work so I initially thought there was a problem with the two cartridges and called and they resent replacements within 1 day. Once I tried to install these the whole machine shut down with a printhead error message. I returned all inks to 123ink for a refund and they refunded me immediately without any issue. If your printer can use alternative inks I would not hesitate to use this company, and would even consider ordering brand named ink from them as they were very professional. I was very disappointed that HP had set a firmware and I was not able to use a compatible ink seeing as their ink is so expensive.

Reply by our customer service

Hi there, It was a pleasure serving you, we're glad the problem has been solved. We hope you'll come and see us again soon!

I can't rate it as I had trouble with the printhead of my HP printer after I installed the ink, which I read after I had ordered that HP asks you to update your firmware and once you do that, it pretty much won't allow you to use compatible inks or inks that have been refilled, which I had been doing successfully prior to updating the firmware. I will say that 123ink were amazing though. Their customer service was phenomenal. I ordered and they were fedexed within 2 days. I had successfully installed the black ink and one other colour but two would not work so I initially thought there was a problem with the two cartridges and called and they resent replacements within 1 day. Once I tried to install these the whole machine shut down with a printhead error message. I returned all inks to 123ink for a refund and they refunded me immediately without any issue. If your printer can use alternative inks I would not hesitate to use this company, and would even consider ordering brand named ink from them as they were very professional. I was very disappointed that HP had set a firmware and I was not able to use a compatible ink seeing as their ink is so expensive.

Reply by our customer service

Hi there, It was a pleasure serving you, we're glad the problem has been solved. We hope you'll come and see us again soon!

i ordered this one because the previous one did not function; there were no apertures on the original one so it would not release ink

Reply by our customer service

Dear customer, Thanks for your feedback and sorry for this inconvenience ! Please contact our customer service to get any help. We are more than happy to help you here. Best Regards,

The tab that holds the cartridge in place broke as I put it in place.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our 24 hours customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ).We are more than happy to help you here .Best regards

I took the back off to put this in my printer and it spilled all over everything and ruined a good shirt and pants. Wasn't impressed at all. The printing seemed always very damp.

Reply by our customer service

Dear customer, very sorry for the inconvenience. Please feel free to contact our customer service for help . You can reach our customer service by calling the toll free number 1-866-979-7463 (from Monday to Friday 24 hours ) and sending questions on our inquiry system or going live chat with us . We are more than happy to help you here .Best regards

Malheureusement, une des cartouche ne fonctionne pas et nous avons dû la retourner. Par contre, les autres sont fonctionnelles, la livraison est rapide et les prix sont bons.

Reply by our customer service

Chère cliente! Merci d'avoir laissé un commentaire sur ce produit. Nous sommes désolés pour l'inconvénient vous avez expérience. Nous sommes heureux d'entendre que vous avez pu l'échanger/rembourser avec notre 1 an de garantie offerte. Si vous avez toute autres question, n'hésitez pas de nous joindre soit par courriel: support@123inkcartridges.ca ou par téléphone: 1-866-979-7463. Merci et bonne journée !