Leaked into packaging

Installed the cartridges into my printer. The ink from magenta cartridge leaked out when the plastic tap was removed. However all the cartridges fitted in well,in my Hp6500 OfficeJet, and I am printing now.

Reply by our customer service

Hi Martin, Thank you for sharing your feedback. We are sorry to hear that the magenta cartridge leaked out when the plastic tap was removed. And we are glad that all the cartridges are fitting well and working fine. If you'd like to discuss this matter further, you may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.

Don't seem to last as long as they used to

a little messy but not bad for the price.

Reply by our customer service

Thank you for your support. If you have any problem with these cartridges, please feel free to contact our customer service for help. Thank you

The printer recognize the cartridge but, they seem to be a problem with color when you don't use it for more then two days. You need to clean the printhead 2-3 time to fix this issue! ;-)

Reply by our customer service

Dear customer, Thank you for your feedback. We offer one year warranty for the cartridges, if the cartridge has any issue in the future. please feel free to contact our customer service for help . You can reach our customer service by calling the toll free number 1-866-979-7463 (from Monday to Friday 24 hours ) and sending questions on our inquiry system or going live chat with us . We are more than happy to help you here .Best regards

Cartridges work fine once installed. However installation has a major flaw as the cartridges were overfull and leaked over everything during the installation. Just avoided ruing the floor rug.

Reply by our customer service

Dear customer ,thanks for your kind reviews .It will help remind our other customers to pay attention to it when the ink is overfull .Any further concern ,please feel free to contact our 24 hours customer service .Best regards