J'ai été obligé d'acheter une nouvelle imprimante car l'encre l'a tout massacré.

Reply by our customer service

Cher client, merci pour votre reponse .Pour touts problèmes vous avez , pourriez-vous contacter notre service client pour obtenir de l'aide? Appelez-nous 1 866 979 7463 Lun.-Ven. 9:00-17:00 EST ou envoyez-nous les courriels: support@123ink.ca, Nous sommes plus qu'heureux de vous aider. Merci beaucoup.

A Shopper+ agent originally placed the order incorrectly but after a call from me alerted Shopper+ and the correct item was sent. Thankks for catching your mistake in time to get me the correct item!

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

Both were overfilled . When I opened them ink all over me . They replaced them I hope the rest are ok 😟

Reply by our customer service

Hello! Thank you for leaving a comment on this product. We are sorry to hear that you had a bad experience with this item. If you encounter a problem with any of our items, do not hesitate to contact us by email: support@123ink,ca or by phone: 1-866-979-7463 for either a replacement or refund. Thank you and good day!

Both were overfilled . When I opened them ink all over me . They replaced them I hope the rest are ok 😟

Reply by our customer service

Hello! Thank you for leaving a comment on this product. We are sorry to hear that you had a bad experience with this item. If you encounter a problem with any of our items, do not hesitate to contact us by email: support@123ink,ca or by phone: 1-866-979-7463 for either a replacement or refund. Thank you and good day!

I normally have absolutely no problem with the mustache cartridges. I have 2 printers one is my regular work horse ( Brother Inkjet) and the other is an Epson XP-610. I have no problem with these cartridges in my Brother and will continue to buy them. I bought these for my Epson printer for my art needing high quality images without laser prices. I had a previous Epson that I used 123ink.ca compatible cartridges in with no problem. In this current Epson printer the black never came out. The colours were all wrong printing out screaming orange or red. No matter what I did I could not adjust it. Having just bought the inks I couldn't justify turning around and sinking more change in buying the Epson cartridges ( which don't justify their price. This is not 123Ink.ca fault in pricing) I will be buying the Epson ones in the future. I am very disappointed. Looks like I have no choice. I am now working with my Brother trying to get it to do a job that it simply is not designed for. Its more for text then picture. It is doing a better ( not great) job then the Epson with the colours. Moustache is still a good brand. I am just very unsatisfied with the results when I need graphics and accuracy with my Epson XP-610.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our 24 hours customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

La cartouche ne fonctionne pas. En plus mon imprimante ne reconnait plus aucune cartouche quand celle-ci est installé.

Reply by our customer service

Bonjour, Merci d'avoir contacté Shopper Nous sommes vraiment très désolés pour cela. Veuillez contacter notre service clientèle à support@123ink.ca ou en appelant au 1-866-979-7463 afin que nous puissions organiser un remplacement ou un remboursement.