En fait, Il y a eu un petit soucis avec une cartouche et celle-ci devrait arrivé lundi, je pourrai vous en dire plus lorsque j'aurai essayé votre produit. Par contre, votre service à la clientèle.. EXCELLENT!!! Patrick s'est occupé de ma requête et je n'ai que des félicitations à vous faire! Si vos produits sont aussi excellents que votre service, la seule chose que je vous souhaite, est de contnuer comme ça! :-)) Merci à toute votre équipe pour le merveilleux support apporté :-))

I ordered the cartridge but was a defective. This is not the first one I ordered and the previous cartridges all working fine. It appeared that the cartridge doesn't disburse ink although recognized by the printer as a clone one. The 5-stars rating is for the impeccable customer service I received. I reported the issue and was given detailed debugging instructions for the cartridge. After applying the debugging procedures and still not getting the ink to come out, I was replaced with another one without returning the defective one. I was impressive with the timely response and the trust from the customer support and definitely will continue to purchase future products from them for sure.

Lasts well for a great price

The black cartridge was missing the small felt pad on the ink hole. I managed to rescue the pad from my old cartridge and transfer it to the new one. It works, but the quality isn't great. Grrrrrrr. Doug

Good quality for a great price

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