It shreds at both sides of the paper that is inserted but not in the middle of the paper. It catches on the grates there, so it is not a smooth shredder.

Réponse de notre service à la clientèle

Hello, thank you for your feedback. If you have any questions, please feel free to contact us by email (support@shopperplus.com), by chat or by calling us: at 1-866-979-7463

Very narrow slot, difficult to feed paper for shredding, does not grab paper have to push hard to get the shredding to start. Very disappointed. Would like to return and get money back

Réponse de notre service à la clientèle

Hi. Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. If there's anything that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you.

Unfortunately this item arrived damaged, probably because of poor packaging. I have returned it and am waiting for a replacement which hopefully will be in better condition.

Réponse de notre service à la clientèle

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

Oil from Motor had leaked across half the motor unit. It smells like automotive oil and causing paper shreds to stick to the shredder motor. Not sure if this is due to defect or what but Papers bunch up towards left during shredding leading to slow shredding and paper getting stuck.

Réponse de notre service à la clientèle

Hello Prashant. Please forgive us regarding this issue. Please don't hesitate to contact us If you would like to discuss the details of your order.

Excellent appareil

Réponse de notre service à la clientèle

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our 24 hours customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

Stopped working the first day I used it. Did not even attempt 8 sheets, 6 was too much. Paper pieces got stuck in the top and there is no way to remove it. I fed paper in neatly so no idea how the paper got stuck there. 123 quickly and efficiently handled the return and refund.

Réponse de notre service à la clientèle

Dear Customer, Thanks for your support and understanding, we will try our best to improve our products. Thanks and best regards