I would never purchase anything from shopperplus. I never received the item but UPS tracking says they delivered it. Shopperplus is NOT helping at all. It has been 10 days that I am waiting for an answer. Big time regret.

Réponse de notre service à la clientèle

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the ""Single-Handle Pull-Down Spring Sprayer Kitchen Sink Faucet Modern - LIVINGbasics®"". We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about the said item, you may call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you!

Looking at what others have been posting.. the flow rate of the water on this unit is really bad.. I should have checked other comments before buying.. I mean the faucet looks nice and all, but it's hard to properly clean up you sink when the flow rate is soo poor. I don't often give bad reviews, but wanted to share my thoughts on this one.

Réponse de notre service à la clientèle

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "LVB-FC-2H07S-All." Please know that we have sent you an email with regards to this matter for further assistance. You may also call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you!

horrible experience buying this, DONT BUY just because this is cheap - I brought one and asked a technician came for installation and turns out this poor-quality faucet is leaking. I have to pay the technician extra fee because we cant have this installed on. I purchased another faucets from home depot which is $200 and its works perfectly fine. and the customer service refuse to take responsibility for their horrible product which leaks from the first day of unboxing.

Réponse de notre service à la clientèle

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "LVB-FC-2H07S-All." We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com as soon as possible for us to assist you further. Thank you!

The faucet water flow is keep getting reduced over time. It's now taking 1 minutes to fill water for a 1.7L kettle. 1 year warranty is just to short for hardware like this.

Réponse de notre service à la clientèle

Hi there, Thanks for sharing your feedback. I'm sorry that we didn't meet your expectations. If you have any other questions, you may reach out to us by submitting an online inquiry support@shopperplus.com , initiating a chat or by phone at 1-866-979-7463. We'll make sure to take note of this. Thank you.

Only last 2 years, it’s making a high pitched noise now very annoying

Réponse de notre service à la clientèle

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the ""Single-Handle Pull-Down Spring Sprayer Kitchen Sink Faucet Modern"". We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about the said item, you may call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you!

Buyer Beware: After about 14.5 months of installing: parts of the sprayer head came out while water was running. It lasted just long enough to pass the 1 year warranty. Now when using it it sprays uncontrolled all over the place splashing onto the counter, user all around.

Réponse de notre service à la clientèle

Hi there, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the product. I'm sorry that we didn't meet your expectations at this time. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email at support@shopperplus.com Thank you!